Fastest way to start
Remote Computer Help
Everyday troubleshooting, software issues, performance problems and guided technical help. The starting price includes up to 30 minutes.
from $49 / $85 per hour thereafter
Remote + onsite IT support · West Houston
Smart. Secure.
Supported.
Friendly, practical technology support for homes and small businesses—without the jargon or runaround.
- Houston-area SMB support since 2011
- By appointment only
- Remote help from $49
Clear pricingStarting rates shown upfront
Flexible supportHome and small-business help
Local serviceWest Houston communities
Practical answersRecommendations that fit
Services & starting prices
The right help, without the mystery.
Every engagement begins with a quick review of the issue. You’ll know the expected scope and starting price before work begins.
Backup Setup & Protection
Configure dependable backups and help protect the files that matter.
from $89 remote / $149 onsite
Security & Virus Removal
Malware cleanup, security review and practical steps to reduce repeat problems.
from $99 remote / $149 onsite
Microsoft 365 & Email Support
Email, account, application and Microsoft 365 troubleshooting and setup.
from $79 remote / $149 onsite
Wi-Fi & Network Support
Resolve weak coverage, unreliable connections and common network problems.
onsite from $149
New Computer Setup
Updates, accounts, applications and security basics. Data migration is quoted separately.
from $149
In-Home Technology Support
Patient, practical help with computers, printers, devices and connectivity.
onsite from $149
Small-Business IT Support
Workstations, networks, servers, backups and Microsoft 365 support for SMBs.
from $129/hr remote / $149 onsite
Starting prices cover common requests. Onsite starting prices include the initial visit and up to one hour unless a fixed scope is agreed upon. Hardware, subscriptions, extended travel and data migration are additional. After-hours service is available by request at 1.5× the applicable rate. Final pricing is confirmed before work proceeds.
Why Compuxen
Experienced support that stays understandable.
Compuxen has supported Houston-area small-business clients since 2011. The approach is simple: understand the problem, explain the options clearly and deliver a practical fix.
01
For home technology
Patient help with everyday problems, setup, security and connectivity.
02
For small businesses
Practical support that protects productivity without enterprise overhead.
Service area
Local support across West Houston.
Remote assistance is available wherever it fits the issue. Onsite appointments are offered throughout the listed communities, subject to availability and travel scope.
West Houston
FulshearSimontonKatyBrookshire
RichmondRosenbergCinco Ranch
Mission BendWestchaseMemorial
How it works
A straightforward path to support.
- 1
Describe the issue
Send the form with the device, location and problem you’re experiencing.
- 2
Confirm the approach
We’ll identify whether remote or onsite support makes sense and confirm the starting scope.
- 3
Set the appointment
Choose an agreed time. Outside-normal-hours service may be available by request at 1.5× the applicable rate.
Good to know
Before you request support.
Do you accept walk-ins?
No. All remote and onsite service is by appointment so the right amount of time can be reserved for your issue.
Can you help outside normal business hours?
Sometimes. After-hours service is available by request when scheduling permits at 1.5× the applicable rate.
Will I know the price before work starts?
You’ll receive the applicable starting price and scope before work begins. If the issue requires more work, that is discussed before proceeding.
Do I need to know whether the problem can be handled remotely?
No. Select “Not sure” in the form and describe the issue. We’ll recommend the most practical option.
Request IT help
Tell us what’s going on.
Share a few details and Compuxen will respond by email to discuss the right next step.
Email directly support@compuxen.com
By appointment only
Outside-normal-hours service is available by request when scheduling permits at 1.5× the applicable rate.